Overview

12Simulate respects the privacy of individuals who visit our website or interact with our services. This Privacy Policy explains how we collect, use, store, and safeguard personal information obtained through our website and related services.

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By accessing or using the website, you acknowledge that you have read and understood the practices described in this policy.

 

 

Company Information
12Simulate is an engineering simulation and training provider located in Iowa, United States of America.

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12Simulate
5 Melrose Circle
Iowa City, IA 52246
United States of America

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For questions regarding privacy or data handling, you may contact us at:

Email: sales@12simulate.com

Phone: +1 319-330-5581

 

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Information We May Collect

When you interact with our website, we may collect certain personal and technical information, including:

• Name

• Email address

• Company name

• Job title or professional role

• Phone number

• Country or region

• Technical information such as IP address, browser type, device information, and pages visited

 

This information may be provided when you:

• Register for access to technical materials

• Subscribe to newsletters or updates

• Register for webinars or training sessions

• Download technical resources

• Contact us through website forms or email

 

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How Your Information Is Used

Information collected through the website may be used for the following purposes:

• Providing access to restricted resources such as technical documentation and training materials

• Responding to inquiries or support requests

• Sending information about webinars, training events, or technical updates

• Improving website performance, usability, and content quality

• Maintaining website security and preventing misuse

 

12Simulate does not sell or trade personal information to third parties.

 

 

Legal Basis and Compliance

Personal data is processed only when there is a valid reason to do so. This may include:

• Fulfilling requests made by the user

• Operating and maintaining website services

• Complying with legal obligations

• User consent for receiving communications such as newsletters

 

Where applicable, data handling practices may align with international privacy standards including principles found in GDPR and other relevant data protection frameworks.

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Cookies and Website Analytics

The website may use cookies or similar technologies to improve functionality and understand how visitors interact with the site.

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Cookies may be used to:

• Remember user preferences

• Measure website traffic and performance

• Analyze how pages are used so improvements can be made

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Analytical tools such as Google Analytics or similar platforms may collect anonymized usage data.

Visitors may disable cookies through their browser settings if they prefer not to allow this type of tracking. Some website features may function differently if cookies are disabled.

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Data Security

12Simulate implements reasonable technical and organizational safeguards to protect personal data against unauthorized access, alteration, disclosure, or destruction.

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Personal information is stored on secure systems managed either directly by 12Simulate or through trusted service providers.

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Despite these measures, no system can guarantee absolute security, and users should also take care to protect their personal login credentials.

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Disclosure of Information

Personal information may be shared only in limited situations, including:

• When required by law or legal process

• When necessary to provide services through trusted third-party platforms such as webinar systems or mailing tools

• When required to protect the security or integrity of our services

 

Any service providers used are expected to handle information responsibly and only for the intended service purpose.

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User Rights and Choices

Users may request to:

• Access personal information held about them

• Correct inaccurate or outdated information

• Request the removal of their personal data

• Unsubscribe from marketing communications

 

Requests can be submitted by contacting the email address listed below.

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Data Retention

Personal information will be retained only for as long as reasonably necessary to fulfill the purposes described in this policy or to comply with applicable legal obligations.

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Users who subscribe to communications may opt out at any time. Accounts created on the website may also be removed upon request.

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External Websites

Our website may include links to external websites or services that are not operated by 12Simulate. We are not responsible for the privacy practices of these third-party websites.

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Visitors are encouraged to review the privacy policies of external websites before submitting personal information to them.

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Policy Updates

This Privacy Policy may be revised from time to time to reflect changes in website functionality, business operations, or applicable regulations.

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The most recent version will always be available on this page. Users are encouraged to review the policy periodically.

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Contact Information
If you have questions regarding this Privacy Policy or how personal information is handled, please contact:

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12Simulate​

5 Melrose Circle
Iowa City, IA 52246
United States of America

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Email: sales@12simulate.com

Phone: +1 319-330-55-81